Organize your facilities with hierarchical locations
Parent-child facility structure
Nest locations from broadest to most specific.
Use consistent naming: 'BLD-A / FL-1 / RM-101'.
In tree view, the branches you opened stay open when you open a location and come back (per browser tab).
Add new locations
Build hierarchy from top down.
You can attach a photo of the place. It appears on the location page, in the locations list, on the public QR page, and when someone picks this location while raising a request — so everyone knows which room or building is meant.
Add top-level locations first, then detail progressively. If some of the ten built-in location types do not fit your organisation, open Company settings ▸ Categories ▸ Location types and hide them: they disappear from the dropdown without touching the locations that already use them.
Assign assets to locations
Every asset should have a location for filtering and reporting.
Use bulk import to assign locations to many assets at once.
Location detail page
Each location shows associated assets, work orders, teams, and costs.
Fill in address and contact info to help technicians.
Turn plans, P&IDs and supervision views into clickable maps
Upload any plan image — a site layout, a P&ID, an electrical schematic or a supervision view — then draw clickable zones on it. A zone can open a piece of equipment, a location, a part, a parts list, or another plan, so a P&ID set with off-page connectors becomes something you can navigate by clicking. Zones linked to equipment or a location also show a live count of open work orders and turn red when work is overdue. Import your layout as a PDF or image (AutoCAD, Revit or Visio export — the first page of a PDF is converted automatically).
Viewing plans is available on every plan. Creating and editing them (uploading a plan, drawing zones) requires the Enterprise plan.
Link each zone to what it represents, so the live counts and previews appear automatically. A zone whose target is later deleted says so instead of going blank — reopen the plan to re-link it.
Set a Symbol on each asset category (Settings → Categories) and every asset of that type is marked with it on every plan — no need to edit markers one by one. You can also upload your own marker images.
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