Import history

Every CSV or Excel file you import is kept as an import: you can follow it while it runs, and come back to it afterwards to see what was imported and download its report.

Where to find it

Open Imports in the menu, next to Trash, or Company Settings > Data > Import history.
Click an import to open it.
From an import in progress, Stop ends it after the batch in progress.

What each status means

Waiting

The file waits in line: one import runs at a time per company, and its position is shown.

Checking

FreeMaint reads the file and checks every row. Nothing is written yet.

Checked, ready to import

The check is done. Its author reads what it found, then clicks Start the import. A check left more than 7 days expires.

Importing

The rows without errors are being written, with the progress shown.

Completed, or completed with errors

The import is over. The report lists every row of the file with what became of it.

Stopped, failed or expired

The import ended early. What was already imported stays; the rows not imported can be downloaded.

Files kept 30 days

Each import keeps its original file, its report (your columns plus Row, Status and Errors) and, when it stopped early, the rows not imported, ready to import again. They are deleted 30 days after the import ends; the line of history stays.

Undo an import's creations

Imported a file by mistake? Open the import and send every record it created to the Trash in one go. They can be restored from the Trash for 30 days.

Open Imports in the menu (or Company Settings > Data > Import history), then click the import.
Under "Records this import created", click "Delete the N created records".
Check how many are still in your list, then confirm with "Send to the Trash". You can leave the page: the bell tells you when it is done.
Click "Open them in the Trash" to find them and restore any of them within 30 days.

What is deleted, what is kept

Creations only

Records the import updated keep their new values: their previous values were not saved, so they cannot be put back.

Records in use are kept

For example an asset with work orders or maintenance plans. The result lists them, by reason.

Already deleted

Records deleted since the import are skipped.

Which lists

Assets, parts, locations, vendors, preventive maintenance plans, work orders and requests. Never people: deactivate them in Organization > Users. Customers, tools, qualifications, incidents and inspection results are deleted from their own list.

Who, and until when

Only the person who ran the import, or an administrator, with the permission to delete these records. 30 days after the import ends, the list of what it created is deleted: its records can no longer be deleted together.

Who sees what

Everyone sees the imports they started. People who manage the company settings see every import of the company and can stop any of them; only the author of an import can start it after its check.

Passwords of imported people

When a people import creates accounts with a username and no email, their passwords are generated. Its author can show them once, from the import, within 24 hours of the end of the import. After that, reset the password of each person from Organization > Users.