Direct Messages (DMs)

Start a 1:1 conversation with anyone in your company

4 min read

Direct messages are private 1:1 conversations between you and another team member. They are find-or-create โ€” clicking 'New DM' with a user already in a DM with you reopens the existing conversation instead of creating a duplicate.

Creating a direct message

  1. Open Chat โ€” Click the Chat entry in the sidebar.
  2. Click 'New DM' โ€” A picker opens listing every active user in your company.
  3. Pick a recipient โ€” Select the person you want to message. The DM opens immediately.
  4. Send your message โ€” Type in the composer and press Enter (Shift+Enter for newline).

Notes to self (Self-DM)

Pick yourself in the recipient list to create a 'Notes to self' conversation โ€” a private space for reminders, snippets and quick references. Self-DMs behave exactly like normal DMs except no one else can read them.

Tip

DMs are idempotent: opening the same DM twice returns the same conversation, never a duplicate.

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