Direct Messages (DMs)
Start a 1:1 conversation with anyone in your company
4 min read
Direct messages are private 1:1 conversations between you and another team member. They are find-or-create — clicking 'New DM' with a user already in a DM with you reopens the existing conversation instead of creating a duplicate.
Creating a direct message
- Open Chat — Click the Chat entry in the sidebar.
- Click 'New DM' — A picker opens listing every active user in your company.
- Pick a recipient — Select the person you want to message. The DM opens immediately.
- Send your message — Type in the composer and press Enter (Shift+Enter for newline).
Notes to self (Self-DM)
Pick yourself in the recipient list to create a 'Notes to self' conversation — a private space for reminders, snippets and quick references. Self-DMs behave exactly like normal DMs except no one else can read them.
Tip
DMs are idempotent: opening the same DM twice returns the same conversation, never a duplicate.
Tip
The "New direct message" and "New group" pickers search every colleague who can sign in, by name — requesters and read-only users included, and they can start conversations too. Your own entry, "Notes to self", sits at the top of the direct message picker; you are never listed when choosing group members, because you are added automatically.
Related articles
Was this page helpful?