Scheduled Backups

Scheduled backups create automatic snapshots of your company's data on a recurring schedule. Snapshots include database content + uploaded files (photos, documents, attachments). Stored encrypted at rest.

Configuration

1. Open Settings → Backups — Admin only.
2. Pick frequency — Daily (02:00 UTC), Weekly (Sunday 02:00 UTC) or Monthly (1st of month 02:00 UTC).
3. Pick retention — 7, 30, 90 or 365 days. Older snapshots are pruned automatically.
4. Toggle on — First backup runs at the next scheduled slot.

What's included

• All database tables scoped to your company (work orders, assets, parts, etc.)
• Uploaded files (photos, attachments, documents)
• Custom field definitions and values
• User and role data
• Audit logs for the period

Restoring a backup

Currently restores are admin-assisted — open a support request and we'll roll back to a specific snapshot within 4 business hours. Self-service restore is on the roadmap.

Downloading

From the Backups page you can download any snapshot as an encrypted ZIP. Use this for offline archival or moving to On-Premise.