QR Scanning

Fastest way to reach an asset or a part in the field. On a phone, scanning brings up quick actions tailored to your permissions — and the actions differ depending on whether you scanned an asset or a part.

How to Scan

1. Tap QR icon
2. Point camera at label
3. Auto-detect and read
4. Opens asset detail

After Scanning

• View details
• Check history
• Create work order
• Submit request
• Record meter reading
• Take a part from stock (scan a part label)
• Attach the machine to a work order you already opened

Scanning a Part

A part label opens its stock level and lets you take units out. Use it on a work order so the cost is booked against that job; taking it without one is possible but records no job cost.

Attaching an Asset by Scanning

Useful when several machines share the same name and only differ by serial number: create the work order without an asset, then scan the machine's label in front of it. Open the work order, tap the … menu and choose « Attach asset (scan) ». The label can be a FreeMaint QR code, a barcode, or the manufacturer's serial number plate — no sticker required. The row only appears while the work order has no asset yet, and only if you may edit it. Offline, the change is saved on the phone and applied as soon as you have signal again.

If your workspace hides asset details from the public

An administrator can restrict what a QR scan reveals to people without an account (Company Settings → Intervention Request form → Public QR landing page). It never affects you: signed into the app you keep seeing the full asset whatever the level, because the app sends your session with every scan.