Daily work report

The day's completed work, ready to share with your team on WhatsApp

5 min read

At the end of a shift someone has to say what got done. The daily work report answers that on one screen: every work order completed on a given day, who did it, how long it took and what they wrote when closing it โ€” plus a ready-made message you can paste straight into your team's WhatsApp group.

Where to find it

Open Reports and choose "Daily Work Report". It opens on today; use the arrows or the date field to move to any other day. You need the Reports and Work orders read permissions. It is available on every plan.

What the four counters mean

Each counter answers a different question, and each is just as meaningful for a past day as for today.

Completed

Work orders finished during that day, whenever they were raised. This is the number that matches the list below it.

Raised

Work orders created during that day.

Still open

Of the work raised that day, how much is still unfinished right now.

Same-day rate

The share of that day's new work which was also closed the same day.

Narrowing the report

Filter by team, location or technician to produce a handover for one crew or one site. The counters follow the filter, so the numbers always match the list underneath them.

Sharing it

Two buttons produce the same message. "Copy for WhatsApp" puts it on your clipboard; "Share on WhatsApp" opens WhatsApp with the message already written, so all you do is pick the group. The Message preview card shows exactly what will be sent.

  1. Pick the day, and any filters you want.
  2. Check the Message preview at the bottom of the page.
  3. Press Share on WhatsApp and choose your group โ€” or press Copy and paste it anywhere else.

Why FreeMaint does not post to the group by itself

WhatsApp's official Business API cannot send to groups at all. It is built for one-to-one conversations between a business and a customer, and Meta has never opened group sending. Tools that claim otherwise drive WhatsApp Web unofficially, which breaks WhatsApp's terms and gets the number banned. Preparing the message and letting you choose the group is the only path that keeps your number safe.

Getting it by email every day

To receive it automatically, open Reports, go to the system template gallery and clone "Daily Work Report", then schedule it daily. The scheduled version covers the previous full day, so a morning email reports a day that has actually finished. Scheduling a report requires the Business plan.

Which day counts as today

The day always runs from midnight to midnight in your company's timezone, not that of the device you are reading on. A job finished at 22:00 belongs to that evening's report even when it is already tomorrow in UTC. The timezone is set in Company settings.

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