Changing Your Plan

Changing plan is instant and self-service. Your work orders, assets, users and settings stay exactly as they are — only the feature gates move.

Change your plan

1. Open Company Settings → Subscription — Available to any admin with billing permission.
2. Pick the plan you want — Checkout is handled by Lemon Squeezy, our payment provider. Your card details never touch FreeMaint.
3. The new plan activates immediately — Features unlock as soon as the payment is confirmed, usually within seconds.

Free trial

Starter, Business and Enterprise can be tried free for 14 days. A card is required, and billing starts automatically when the trial ends unless you cancel before that. One trial per company.

Moving to a smaller plan

Open Company Settings → Subscription and use "Switch to …" to move to a smaller paid plan. The change applies at your next renewal, and your data stays: features above your new plan simply become hidden or read-only, and they come back in full if you move up again.

Cancelling

Cancel from Company Settings → Subscription with the "Cancel subscription" button. The window first offers to update your card, change your plan, or simply tell us what is missing — we answer within a business day and your subscription stays as it is. If you continue, a summary shows exactly what happens before you confirm: you keep full access until the end of the period you already paid for, then the account returns to the free Core plan. Nothing is deleted.

Coming back after a cancellation

Until the end of the paid period, the "Resume my subscription" button on Company Settings → Subscription undoes the cancellation in one click; billing simply continues on your usual date. After that, you can subscribe to any plan again — including a smaller one — from the same page or the pricing page.

Billing

Lemon Squeezy is our merchant of record: it issues your invoices and handles VAT and sales tax. Plans are billed monthly or annually. Update your card, download invoices or cancel from the customer portal.