Changing Your Plan

Changing plan is instant and self-service. Your work orders, assets, users and settings stay exactly as they are — only the feature gates move.

Change your plan

1. Open Company Settings → Subscription — Available to any admin with billing permission.
2. Pick the plan you want — Checkout is handled by Lemon Squeezy, our payment provider. Your card details never touch FreeMaint.
3. The new plan activates immediately — Features unlock as soon as the payment is confirmed, usually within seconds.

Free trial

Starter, Business and Enterprise can be tried free for 14 days. A card is required, and billing starts automatically when the trial ends unless you cancel before that. One trial per company.

Moving to a smaller plan

Open "Manage subscription" to see what your billing portal offers, or cancel and choose the smaller plan once the current period ends. Either way your data stays: features above your new plan simply become hidden or read-only, and they come back in full if you move up again.

Cancelling

Cancel from the Lemon Squeezy customer portal, reachable via "Manage subscription" on the Subscription page. You keep full access until the end of the period you already paid for; after that the account returns to the free Core plan. Nothing is deleted.

Coming back after a cancellation

Once a plan is cancelled you can subscribe to any plan again — including a smaller one — from Company Settings → Subscription or the pricing page. The billing portal itself only offers "Resume" for the plan you cancelled, so to move to a different tier use the plan options in the app.

Billing

Lemon Squeezy is our merchant of record: it issues your invoices and handles VAT and sales tax. Plans are billed monthly or annually. Update your card, download invoices or cancel from the customer portal.