Core Concepts & Terminology
Key terms and concepts used throughout FreeMaint
Understanding the core concepts and terminology helps you navigate FreeMaint effectively. This glossary covers the most important terms.
Maintenance Concepts
Work Order (WO)
A formal maintenance task with details, assignment, parts, and time tracking. Reference: WO-1, WO-2...
Preventive Maintenance (PM)
Scheduled maintenance at regular intervals (time-based) or based on equipment readings (meter-based) to prevent failures.
Intervention Request
A maintenance request submitted by any user, going through approval before becoming a work order. Reference: REQ-1, REQ-2...
Corrective Maintenance
Unplanned maintenance to restore equipment after a failure or breakdown.
Downtime
Period when an asset is not operational. FreeMaint tracks duration, reason, and cost.
Asset Concepts
Asset
Equipment or machinery requiring maintenance. Reference: ASS-1, ASS-2...
Asset Hierarchy
Parent-child relationship between assets (e.g., production line contains machines).
Meter
Measurement device on an asset. Types: RUNTIME, PRODUCTION, ODOMETER, GAUGE, COUNTER.
Meter Trigger
Automation rule firing when a reading meets a condition (ABOVE, BELOW, EQUALS, DELTA).
Organization Concepts
Company (Tenant)
Your organization. All data is isolated per company for security.
Location
Physical place in hierarchy: Building > Floor > Room. Reference: LOC-1...
Team
Group of users working together. Reference: TEAM-1...
Role
Set of permissions defining what a user can do. 12 built-in + custom roles.
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