Understanding User Roles

Overview of the 12 built-in roles

5 min read

FreeMaint starts every new workspace with six core roles โ€” Admin, Manager, Supervisor, Technician, Requester and Viewer. The specialized roles listed below (Maintenance Planner, Warehouse Manager, Warehouse Keeper, Buyer, Operator) are ready-made templates you can add in one click whenever you need them, and you can build fully custom roles too. Any role you delete stays deleted โ€” the system never recreates it.

Built-in Roles

ADMIN (71 permissions)

Full company access โ€” users, settings, all modules, financial data

MANAGER (54 permissions)

Approvals, team oversight, reports

TECHNICIAN (14 permissions)

Assigned work, time/material logging

REQUESTER (15 permissions)

Submit and track requests

VIEWER (12 permissions)

Read-only access

MAINTENANCE_PLANNER

PM plan creation and scheduling

SUPERVISOR

Team lead with approval authority

WAREHOUSE_MANAGER

Full inventory management

WAREHOUSE_KEEPER

Stock movements and operations

BUYER

Purchase orders and vendors

OPERATOR

Problem reporting and meter readings

Tip

Create custom roles in People > Roles > Create Role with any combination of 140+ permissions.

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