Data Retention & GDPR

Manage data responsibly with retention policies and GDPR features.

GDPR Features

• Consent tracking
• Data export for users
• Right to deletion
• Consent versioning
• Audit trail

Inactive workspaces

A workspace that nobody uses for six months — no sign-in, no use of an open session, no activity — and that has never been covered by a paid subscription is closed, then deleted. We always email its administrators first, and a single sign-in cancels everything.

• After six months without use, the workspace administrators receive email notices 30, 14 and 7 days before closure.
• Closure deletes nothing: the workspace is kept for 90 days, and signing in restores it exactly as it was.
• A final notice is emailed to the administrators 7 days before permanent deletion.
• Deletion permanently removes the workspace, its data and its uploaded files.
• Workspaces with a paid subscription, now or in the past, are never closed for inactivity.
• Deleted data, files included, also disappears from our backups within 90 days.