Work Orders
Create, manage, and track maintenance work orders
17 articles
1
Creating a Work Order
Complete guide to work order creation
6 min
2
Maintenance Types
Classify your work orders by type โ and keep your KPIs honest
5 min
3
Work Order Lifecycle & Statuses
Complete status flow from creation to closure
7 min
4
Assigning Workers & Teams
Assign work to individuals or teams
4 min
5
Watchers
Follow a work order's progress without being assigned
3 min
6
Tasks & Checklists
Add structured tasks to work orders
5 min
7
Time & Labor Tracking
Log labor hours and costs
5 min
8
Material & Part Costs
Track parts used and costs
5 min
9
Additional Costs
Track contractor and external costs
4 min
10
Customer Billing
Charge customers for parts and labor on a work order
5 min
11
Priority Levels
When to use each priority
4 min
12
Completion & Validation
Quality control after work completion
5 min
13
Comments & Attachments
Collaborate on work orders
4 min
14
Status History & Audit Trail
Complete change tracking
4 min
15
Logging Historical & Backlog Maintenance
Backfill maintenance performed before you started using FreeMaint
5 min
16
Capturing Lessons Learned
Turn a closed work order into knowledge the next technician will actually find
5 min
17
Work Orders on Mobile
Manage WOs from the mobile app
4 min