Work Orders
Create, manage, and track maintenance work orders
Creating a Work Order
Complete guide to work order creation
Saved views
Open a list already filtered, without re-applying your filters every time
Maintenance Types
Classify your work orders by type — and keep your KPIs honest
Work Order Lifecycle & Statuses
Complete status flow from creation to closure
Assigning Workers & Teams
Assign work to individuals or teams
My work
One list of everything assigned to you or waiting for your decision
Sub-work orders by team
Split one job into a sub-work order per team and follow their overall progress
Watchers
Follow a work order's progress without being assigned
Tasks & Checklists
Add structured tasks to work orders
Time & Labor Tracking
Log labor hours and costs
Material & Part Costs
Track parts used and costs
Additional Costs
Track contractor and external costs
Customer Billing
Charge customers for parts and labor on a work order
Priority Levels
When to use each priority
Completion & Validation
Quality control after work completion
Record quality at completion
See which proof a completed work order still lacks — photos, time, failure code, root cause — and how its record-quality score is calculated.
LOTO / Lockout-Tagout Safety
LOTO / Lockout-Tagout safety management on work orders
Comments & Attachments
Collaborate on work orders
Status History & Audit Trail
Complete change tracking
Logging Historical & Backlog Maintenance
Backfill maintenance performed before you started using FreeMaint
Capturing Lessons Learned
Turn a closed work order into knowledge the next technician will actually find
Work Orders on Mobile
Manage WOs from the mobile app