My work

One list of everything assigned to you or waiting for your decision

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“My work” gathers what waits for you across the app, so you no longer open each module to know what to do today.

Where to find it

  1. On the web, open “My work” in the menu. Items are grouped by due date: overdue, today, the next 7 days, then items without a due date.
  2. Use the type filters to see only one kind of work, for example the requests waiting for your decision. Click an item to open it.
  3. On the mobile app, the technician home shows a “To do” card with your most urgent items. Tap one to open it where the work is done.

What appears

  • Your active work orders, the same list as “My Orders”.
  • Inspection rounds that name you, or that are assigned to your team when nobody is named.
  • Requests waiting for your decision: with an approval workflow, only if you approve the step the request is waiting for; without a workflow, everyone allowed to approve requests.
  • Requests assigned to you that are not finished.
  • Routines assigned to you or to your role (web only).
  • Meter readings due on assets assigned to you or to your team: the last reading plus the meter’s frequency.

Only what you can open and act on appears: a type outside your permissions or your plan is not shown.

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