Comments & Attachments

Comments and attachments enable real-time collaboration. When a work order is completed, the technician's completion notes and root cause appear at the top of this tab as a Completion Summary.

Comments

Timestamped and attributed to the poster. Use for progress updates, questions, and guidance.

Attachments

Attach photos, documents, manuals, or vendor quotes directly to the work order.

Editing & Removing Images

Need to fix a typo or add a photo you forgot? Click the edit button on your comments to update the text, attach new images, or remove existing ones. An 'edited' badge will appear so teammates know it was revised.