The mobile app gives technicians full work order access in the field.
Mobile Features
- View assigned work orders
- Update status (start, hold, complete)
- Log labor time
- Take and attach photos
- Fill in your company’s closure form
- Scan asset QR codes
- Add comments
- Receive push notifications
Adding a photo
- Open the work order and use the Photos strip on its detail screen — the first tile is a camera marked Add. This works at any status and is the everyday way.
- While marking the job complete, the completion screen has its own Before and After tiles.
- A photo can also be sent as a message in the work order's chat, which is right when it needs a comment alongside it.
Tip
On a work order, photos are sorted Before, then After, each with its badge. Press and hold a photo to mark it as before or after.
Important
The Edit work order form has no photo field — do not look for one there. Photos taken offline stay on the phone and upload by themselves once you reconnect.
Tip
Cached data remains available when connectivity is limited.
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