Work Orders on Mobile

Manage WOs from the mobile app

4 min read

The mobile app gives technicians full work order access in the field.

Mobile Features

  • View assigned work orders
  • Update status (start, hold, complete)
  • Log labor time
  • Take and attach photos
  • Fill in your companyโ€™s closure form
  • Scan asset QR codes
  • Add comments
  • Receive push notifications

Adding a photo

  1. Open the work order and use the Photos strip on its detail screen โ€” the first tile is a camera marked Add. This works at any status and is the everyday way.
  2. While marking the job complete, the completion screen has its own Before and After tiles.
  3. A photo can also be sent as a message in the work order's chat, which is right when it needs a comment alongside it.

Important

The Edit work order form has no photo field โ€” do not look for one there. Photos taken offline stay on the phone and upload by themselves once you reconnect.

Tip

Cached data remains available when connectivity is limited.

Was this page helpful?