Customer Billing

If you do paid work for external customers, you can record what to charge them and show the total on the printed work-order report. Customer billing is a Business-plan feature.

Set your prices

1. On a part, set the Sale Price — what you charge the customer per unit. It is separate from the unit cost you pay your supplier.
2. On a work order, when you log time, set the Billing Rate — the hourly rate charged to the customer (separate from the internal hourly cost).
3. Optionally set a company-wide Default Billing Rate in Company Settings → Regional, so new time entries pre-fill it.

See the amount to charge

The work-order detail page shows a Customer Billing total (parts + labor). The printed report includes a Customer Billing section with the total to charge. It only appears when at least one sale price or billing rate is set.

Who can see it

• Setting a part sale price needs the parts edit permission.
• Setting a labor billing rate needs the cost-edit permission.
• Seeing the billing totals needs the view-costs permission.